Privacy Policy

Introduction

This Privacy Policy outlines the information that “Montpella, LLC” (collectively referred to as “Montpella”, “we”, “us” or “our”) may collect or permit third parties to collect from individuals and their computer or device when using the montpella.com website (herein referred to as the “Site”), our social media accounts such as Facebook or Twitter (herein referred to as “Social Media”), or links generated from our Site or Social Media pages, contained within emails or messages coming from our Site or Social Media accounts (collectively referred to as “Services”). This Privacy Policy also explains how such information may be utilized and shared, and the options available to individuals to limit or prevent certain uses or sharing of their information.

By accessing our Site, Social Media pages, or utilising our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service. If you do not agree, please do not access our Site, Social Media pages or use our Services.

Headings are provided for ease of navigation through the various sections of this Privacy Policy. Should any portion of the Policy be unclear or if there are questions regarding its application, please contact us.

1. Information We May Collect

We might collect the following data from users:

1. Personal Information: Your name, email, mailing address, phone number, payment information and government issued ID documents.
2. Usage Information: How you use our Services, such as the pages you visit, the links you click on, items you add to your shopping cart, and the amount of time you spend on a page.
3. Technical Information: We may compile details about the browsers, operating systems, geo location, and device types you use to access our Services.

2. How We Use Your Information

We utilise the data gathered to operate, maintain, and enhance our Site, Services and Social Media pages. Your information may be used in a variety of ways by us, including:

1. To fulfil your requests and offer the services you require.
2. To keep in touch with you, retrieve your order status, and other details pertaining to our Services.
3. To enhance our offering to suit your needs.
4. To send you individualised marketing and promotional offers depending on your preferences.

3. Disclosure of Your Information

The information we collect from you may be shared with the following third parties.

1. Service Providers: Those who assist us in providing our Services, such as payment processors, government agencies, shipping carriers, and CRM providers.
2. Legal Requirements: As required by law, including to comply with a subpoena or court order.
3. Mergers and Acquisitions: If we are involved in a merger, acquisition, or sale of all or a portion of our business, we may share your information with the relevant third party.

4. Your Privacy Choices

You can choose from the following options in relation to the personal information we hold:

1. Edit Your Information: By logging into your account with us, you can update your personal information.
2. Opt-Out of Email Marketing: We include unsubscribe information in all our newsletters and promotional emails so that you may choose not to receive them in the future.
3. Delete Your Data: You have the right to ask us to delete your personal information.

5. Data Security

We employ necessary organisational and technical measures to safeguard the security of your personal information against unauthorised access, use, disclosure, or modification.

6. Changes to Our Privacy Policy

We may make changes to our Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our Site for a period of at least ten (10) days prior to the changes taking effect. Your continued use of our Site, Services and Social Media pages after any changes indicates your acceptance of the new Privacy Policy.